FAQ
Do you offer a warranty?
Yes. We offer a 2 years warranty on any product defect or issues related to the product or its construction. To redeem your warranty pair of sandals, please contact us
What is your return & exchange policy?
In accordance with EU consumer law, you have the right to withdraw from your purchase within 14 days of receiving your goods, without giving any reason.
To exercise this right, you must inform us of your decision to withdraw by means of a clear statement via our contact form. After notifying us, you then have 14 days to return the goods.
How much is the free shipping threshold?
France: Above 50€
Europe: Above 100€
Switzerland, UK, Norway and Ireland: Above 150€
How long will it take to get my order?
We'll usually ship your order within 1-2 days. Shipping usually takes between 3-5 business days. All products are shipped from our warehouse in France.